Finding Your Internet Service Provider
Selecting the wrong internet service provider could lead to disastrous events on your end. So be sure that you’re making a wise decision by looking at few factors before you enter into a contract in any ISPs. You must not be basing your option on familiarity or price while deciding which ISP to choose. As a matter of fact, it is very easy to select the cheapest options given the fact that there are huge selection of ISPs today.
As you go with the latter, it is sure to help you save time in choosing ISP while saving cash monthly because of their cheap plans but if you do so, there is a great potential that you may end up with more headaches and even lose productivity.
In the next lines, you’re going to learn the important factors to be taken into mind when searching for an internet service provider.
Number 1. Uptime commitment – out of all the promises that many ISPs are making, being able to meet uptime commitment is most crucial. Many organizations will largely rely on backup or redundant service if the circuits aren’t working as they are supposed to. As much as possible, check out the service level agreements which ought to be measurable and real targets for uptime and not only saying the usual figures of 99.9 percent guarantees.
Number 2. Internet speed – majority of customers have a tendency to rate ISP mainly on their advertised speed. While most of the ISPs are promoting 5/mbps or faster, such claims have to be tested first. Let’s just face the fact that not all the time, marketing claims are met and when they bump into trouble, they just give lots of excuses. In order to save yourself from frustration in the end, you better inquire of what others are using from their service and ask for reference so you have a chance to ask them of their experience with the company.
Number 3. Technical and customer support – keep in mind, even the best and fastest connections can experience problems in the long run and chances are, you’ll have problems or questions you want to be addressed. With this said, their customer or technical support should be easily accessible. This should be available 24/7 but if the internet service provider in question tells you that their support is only available between the usual 9 to 5, that should automatically serve as a red flag on your end.
Number 4. Pricing – this is the factor that must be considered least when choosing an ISP actually. Contrary to popular belief, what serves the most importance are the capacity, uptime, field response and service accessibility.